1. Introduction

KATalign LLC ("we," "us," or "our") is a consulting firm based in Austin, Texas, United States. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website and contact us through our contact form.

This policy applies to visitors and users of our website located in the United States, the European Union (including Germany), and other jurisdictions. We comply with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR), the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG), and applicable United States privacy laws.

2. Data Controller

The data controller responsible for processing your personal data is:

KATalign LLC

Austin, Texas, United States

Email: katja.chandler@katalign.com

For privacy-related inquiries, please contact us using the email address above.

3. Information We Collect

We collect only the personal information you voluntarily provide when you submit our contact form. This includes your name, email address, subject line, and message content. We do not collect any additional personal data automatically, and we do not use cookies, analytics tools, or tracking technologies on our website.

3.1 Contact Form Data

When you submit our contact form, we collect: your name (to address you properly in our response); your email address (to respond to your inquiry); the subject of your message (to understand the nature of your inquiry); and the content of your message (to provide you with relevant information or assistance). This will help us to respond your inquiry and maintain a record of our communication.

3.2 Limited Automatic Data Collection

Our website uses Squarespace’s built-in analytics to collect limited technical information about visits to our site. This may include IP address, browser type, device information, pages viewed, and the website or source that referred you to our site. We use information in aggregated form to understand how visitors use our site and to improve our content. We do not create user profiles, perform cross-site tracking, or use this information for targeted advertising.

4. Legal Basis for Processing (GDPR Article 6)

For visitors from the European Union, we process your personal data under the following legal basis:

4.1 Legitimate Interests (Article 6(1)(f) GDPR)

We process your contact form data based on our legitimate interest in responding to inquiries from prospective clients and website visitors. When you voluntarily submit a contact form, you initiate communication with us and reasonably expect a response. Our processing is limited to what is necessary to fulfill your request, and we have determined that this processing does not override your fundamental rights and freedoms. We also rely on our legitimate interest (Article 6(1)(f) GDPR) to process limited technical data via Squarespace Analytics in order to understand how visitors use our website and to maintain its security and performance.

4.2 Your Right to Object

You have the right to object to processing based on legitimate interests at any time. To exercise this right, please contact us at katja.chandler@katalign.com. Upon receiving your objection, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

5. How We Use Your Information

We use the personal information you provide exclusively to respond to your inquiry, provide information about our consulting services if requested, maintain records of our communications for quality and follow-up purposes, and comply with legal obligations if applicable.

We do not use your personal information for marketing purposes unless you explicitly request information about our services. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

6. Data Recipients and Sharing

Your personal data is processed internally by KATalign LLC. We may share your information with the following categories of recipients only as necessary:

Service Providers: We use third-party service providers for web hosting and email services. These providers process data on our behalf under contractual obligations to protect your information and use it only for providing services to us.

Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell your personal information. We do not share your personal information with third parties for their own purposes.

7. International Data Transfers

KATalign LLC is based in the United States. If you are located in the European Union, European Economic Area, or Switzerland, please be aware that any personal data you provide to us will be transferred to and processed in the United States.

7.1 Transfer Safeguards

The United States may not provide the same level of data protection as your home country. By submitting your personal data through our contact form, you explicitly consent to the transfer of your data to the United States for the purpose of responding to your inquiry. We implement appropriate technical and organizational measures to protect your data during and after transfer.

7.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including encryption of data transmitted through our website using SSL/TLS technology, secure storage with restricted access controls, and regular review of our security practices.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Contact form submissions: We retain contact form data for up to 24 months from the date of your inquiry to allow for potential follow-up and to maintain records of our communications.

Business relationships: If you become a client, we retain records related to our engagement for up to 7 years after the conclusion of services, as required for tax and legal compliance purposes.

Abandoned inquiries: If we do not receive a response to our reply, we delete your contact information within 6 months.

After the applicable retention period expires, we securely delete or anonymize your personal data.

9. Your Rights

Depending on your location, you have certain rights regarding your personal data under applicable data protection laws.

9.1 Rights Under GDPR (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation:

Right of Access (Article 15): You have the right to request confirmation of whether we process your personal data and to receive a copy of that data.

Right to Rectification (Article 16): You have the right to request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure (Article 17): You have the right to request deletion of your personal data when the data is no longer necessary for the purposes for which it was collected, or you withdraw consent or object to processing.

Right to Restriction of Processing (Article 18): You have the right to request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability (Article 20): Where processing is based on consent or contract and carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format.

Right to Object (Article 21): You have the right to object to processing based on legitimate interests at any time. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. For Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit, BfDI) or your regional data protection authority.

9.2 Rights Under US State Laws

Although KATalign LLC may currently fall below the applicable thresholds, we are committed to honoring California privacy rights voluntarily. California residents have the right to: know what personal information we collect; delete personal information we have collected; opt-out of any “sale” or “sharing” (we do not engage in these activities); correct inaccurate personal data; and receive data in portable format.

To exercise any of these rights, please contact us at katja.chandler@katalign.com. We will respond to your request within 45 days (CCPA timeline).

We do not sell or share your personal information with third parties.

9.3 How to Exercise Your Rights

To submit a data request, please contact us at katja.chandler@katalign.com with “Data Request” in the subject line. 

Our process:

1. We acknowledge receipt within 10 business days

2. We may verify your identity by confirming details from your inquiry

3. We retrieve your data and compile your response

4. We respond within 30 days (GDPR) or 45 days (CCPA/State Law), whichever applies to your location

If your request requires additional time, we will notify you of the extended timeline. California residents have the right to designate an authorized agent; we may require authorization verification.

10. Do Not Track Signals

Our website does not track users across third-party websites. Because we do not use cookies, analytics, or tracking technologies, browser-based “Do Not Track” (DNT) signals do not apply to our site. Your privacy is protected by default, you do not need to configure DNT preferences.

11. Children's Privacy

Our website and services are intended for business professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at katja.chandler@katalign.com, and we will promptly delete that information in accordance with applicable laws, including COPPA and GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

KATalign LLC

Austin, Texas, United States

Email: katja.chandler@katalign.com

We aim to respond to all inquiries within 30 days.

14. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, United States, without regard to conflict of law principles. For EU residents, this policy is also subject to the provisions of the GDPR. Nothing in this Privacy Policy limits your rights under mandatory consumer protection laws in your jurisdiction.

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