Terms of Service

Effective Date: December 30, 2025

1. Acceptance of Terms

By accessing or using the website of KATalign LLC ("we," "us," "our," or "KATalign"), located at katalign.com (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Site.

These Terms constitute a legally binding agreement between you and KATalign LLC. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. Description of Services

KATalign LLC is a consulting firm specializing in Order-to-Cash (O2C) process optimization, billing operations, revenue cycle transformation, and finance leadership. The Site provides information about our consulting services and allows visitors to contact us through a contact form.

The Site is intended for informational purposes only. Nothing on the Site constitutes professional advice, and you should not rely on any information on the Site as a substitute for professional consultation tailored to your specific circumstances.

3. Use of the Site

You may access and use the Site for lawful purposes only. By using the Site, you agree that you will:

  • Provide accurate and complete information when submitting any forms on the Site

  • Use the Site only for its intended purpose of learning about our services and contacting us

  • Comply with all applicable laws, regulations, and these Terms

4. Prohibited Conduct

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation

  • Transmit any material that is defamatory, obscene, offensive, threatening, or otherwise objectionable

  • Attempt to gain unauthorized access to any portion of the Site, other systems, or networks connected to the Site

  • Use any automated means, including bots, scrapers, or spiders, to access the Site or collect information from the Site

  • Interfere with or disrupt the operation of the Site or servers or networks connected to the Site

  • Transmit any viruses, malware, or other harmful code

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

  • Use the Site to send unsolicited commercial communications (spam)

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission

5. Intellectual Property Rights

The Site and its entire contents, features, and functionality—including but not limited to all text, graphics, logos, images, and the design, selection, and arrangement thereof—are owned by KATalign LLC or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

"KATalign" and the KATalign logo are trademarks of KATalign LLC. You may not use our trademarks without our prior written consent.

You are granted a limited, non-exclusive, non-transferable license to access and view the Site for personal, non-commercial purposes only. This license does not include the right to:

  • Modify or copy the Site or its contents

  • Use the Site or its contents for any commercial purpose

  • Remove any copyright, trademark, or other proprietary notices

  • Transfer the content to another person or "mirror" the content on any other server

This license will automatically terminate if you violate any of these Terms. We reserve all rights not expressly granted in these Terms.

6. Contact Form Submissions

When you submit information through our contact form, you represent that all information you provide is true, accurate, and complete. You understand that your submission does not create a client relationship with KATalign LLC. Any information you submit is subject to our Privacy Policy.

We are under no obligation to respond to any inquiry or enter into any business relationship as a result of contact form submissions.

7. No Professional Advice

The information provided on the Site is for general informational purposes only and does not constitute professional advice. The Site does not create a consultant-client, attorney-client, or any other professional relationship between you and KATalign LLC.

You should not act or refrain from acting based on any information on the Site without seeking appropriate professional advice tailored to your specific situation. KATalign LLC expressly disclaims any liability for actions taken or not taken based on information provided on the Site.

8. Third-Party Links

The Site may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the contents of third-party sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The inclusion of any link does not imply endorsement, approval, or recommendation by KATalign LLC. You access third-party websites entirely at your own risk and subject to the terms and conditions of use for such websites.

9. Disclaimer of Warranties

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KATALIGN LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

KATALIGN LLC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KATALIGN LLC DOES NOT WARRANT THAT ANY INFORMATION PROVIDED ON THE SITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the exclusions will apply to the fullest extent permitted by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KATALIGN LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE

  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE

  • ANY CONTENT OBTAINED FROM THE SITE

  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL KATALIGN LLC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SITE EXCEED FIFTY  U.S. DOLLARS (USD $50.00).

THE LIMITATIONS OF THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF KATALIGN LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. In such cases, the limitations will apply to the fullest extent permitted by applicable law.

11. Indemnification

You agree to defend, indemnify, and hold harmless KATalign LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from:

  • Your use of and access to the Site

  • Your violation of any provision of these Terms

  • Your violation of any third-party right, including any intellectual property, privacy, or other proprietary right

  • Any claim that your use of the Site caused damage to a third party

This indemnification obligation will survive the termination of these Terms and your use of the Site.

12. Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Travis County, Texas. You consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

13. Dispute Resolution

Informal Resolution: Before filing any formal legal action, you agree to first contact us at katja.chandler@katalign.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute by contacting you via email. If a dispute is not resolved within thirty (30) days of submission, you or KATalign LLC may proceed to formal dispute resolution.

Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Austin, Texas, in the English language, by a single arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against KATalign LLC.

Exceptions: Notwithstanding the above, KATalign LLC may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

14. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Site at any time, with or without notice, for any reason, including without limitation breach of these Terms.

Upon termination, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect, and the invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and KATalign LLC regarding your use of the Site and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.

17. Waiver

The failure of KATalign LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by KATalign LLC.

18. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, in whole or in part, without restriction.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

KATalign LLC

Austin, Texas, United States

Email: katja.chandler@katalign.com

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